Novipro Partial Recall
12th January 2018
PARTIAL RECALL: Novipro Moulded Valved Respirator FFP3 face masks incorrectly packaged
We have been informed by our supplier that due to an error at their distribution centre a number of Novipro face masks have been incorrectly packaged and sold to customers.
This partial recall affects customers who have purchased the Novipro Moulded Valved Respirator FFP3 face mask from Jewson or Graham branches between 8th December 2017 and 3rd January 2018.
Customers who purchased the FFP3 face mask during this period may have received the Novipro Fold Flat Valved Respirator FFP2.
This Novipro Fold Flat Valved Respirator FFP2 is not faulty, however customers should not use the FFP2 face mask where they intended to purchase and use the FFP3 model.
Customers are able to verify if they have the correct FFP3 mask as this is moulded and has a yellow valve [see images below]. If you have an incorrect mask please return your masks to any Graham or Jewson branch to receive a full refund or alternatively a replacement product.
If you have any questions at all, we have set up an information line, which will be available during the hours of 9-5pm, Monday to Friday. You can contact this line on 02476 608235 quoting reference ‘NoviPro Face Mask’.
Please accept our sincere apologies for this mistake.